Volunteer role
To help provide 24-hour emergency telephone support to people from black and ethnic minority communities who are targets of racial attacks and harassment, police harassment, arrest and other civil injustice issues.
How it works
NMP transfers the 0800 number to the volunteer’s telephone so the service can be operated from the volunteer’s home.
Training Training is provided by solicitors and experienced Emergency Service volunteers and is compulsory for all new volunteers for NMP.
ES training sessions are held at least every 8-10 weeks. After submitting the Volunteer Application form, you will be notified as soon as the next training date is set.
The training takes place over a Saturday in East London approximately 11am-3pm, Tea/coffee and lunch is provided.
The training day covers the range of emergencies that volunteers may encounter. This includes basic legal knowledge, although volunteers do not actually give legal advice.
Training covers the following areas:
What to do if you receive a call from / regarding:
• someone in connection with a Stop & Search including under Anti-Terrorism legislation
• someone on behalf of somebody who has been detained
• someone being held in a police station
• contacting the police
• someone who fears imminent arrest
• asylum and/or deportation emergency
• people suffering racial harassment
What we provide to our ES volunteers
• At the end of the training session each volunteer receives a comprehensive handbook containing detailed information on everything covered by the training and numbers of useful agencies to contact when answering a call
• By no means are our volunteers 'on their own'. The handbook also has a list of numbers of experienced 'second tier' volunteers, who can be contacted for further advice and support when responding to a call
• NMP organises regular socials in East London as a way of saying thanks to volunteers and to provide volunteers with an opportunity to meet each other
What we ask of volunteers
• A commitment of one or two shifts per month, from your home. Shifts are usually 6pm to 9am weekdays and/or 9am-1.30pm, 1.30pm -6pm or 6pm-9am at weekends.
• Regular contact with NMP by email or telephone for booking shifts and feedback, including a completed casesheet, if you receive any calls.
• Emergency Service volunteering isn’t for everyone. On occasion we may feel it more appropriate for potential volunteers to offer their skills in other areas of NMP’s work.
If you are interested, fill out our Volunteer Application form or contact us directly in the office to discuss it further.